Protect. Prepare. Executive. React.

Pick from one of our managed IT service plans and see how easy it is to find the solution that’s right for you.

What are Managed IT Service Plans?

Your business isn’t like anyone else’s—so why should you settle for a limited IT solution that was built for someone else? At Wendego, we offer all-inclusive managed IT service packages with all the features your unique business demands and plenty of room for growth.

Just pick from one of three of our managed IT service plans and see how easy and simple it can be to find the IT solution that’s right for your business. We charge on a per-user, per-device, per-site and per-server model.

Managed Services Plan Comparison

We offer three managed service plans: Basic, Signature, and Complete. At the core of each of our managed service plans are four blocks of service: Wendego Protect, Wendego Prepare, Wendego Executive, and Wendego React. Your plan level will determine the level of coverage you will receive from each block of service.

Starting 2021, we now offer a new entry level service plan; Basic MSP, which is geared towards small companies with 10 employees or less.

And remember, with Wendego you won’t be pressured into costly add-ons or last-minute upsells. We require no long-term contracts. Our plans are designed simply to help you get back to whatever it is you do best.

Wendego Protect Basic Plan Signature Plan Complete Plan
Documentation & Audit Control Yes Yes Yes
Hardware Warranty Monitoring Yes Yes Yes
24/ 7/ 365 Network Mgmt & Monitoring Yes Yes Yes
Patch Management Yes Yes Yes
AI & Machine Learning Endpoint Protection No Yes Yes
All-in-one Email Security No Yes Yes
Office 365/ SharePoint/ Google Cloud-to-Cloud Backup No Yes Yes
Secure Web Gateway, Cloud & DNS Security No No Yes
Identity & Access Protection No No Yes
Wendego Prepare Basic Plan Signature Plan Complete Plan
Best Practices Implementation Plan Yes Yes Yes
Centralized Service Report Review Yes Yes Yes
Technology Checklists Yes Yes Yes
Scheduled Stress Tests No Yes Yes
Proactive On-site Office Visits No No Yes
Wendego Executive Basic Plan Signature Plan Complete Plan
Budget Planning & Management No Yes Yes
Management of IT & Communication Systems No Yes Yes
High Level Strategy Consulting No No Yes
Process Improvement No No Yes
Cybersecurity & Regulatory Compliance Mgmt. No No Yes
Wendego React Basic Plan Signature Plan Complete Plan
Dedicated Account Manager Yes Yes Yes
Problem Isolation & Resolution Yes Yes Yes
Online Live Chat No Yes Yes
Afterhours Helpdesk Support No No Yes
Remote Support (Mon-Fri 7am-6pm PT) Unlimited Unlimited Unlimited
Onsite Support (Mon-Fri 7am-6pm PT) 4 Hours/Mo 16 Hours/Mo
SLA Response Times (Mon-Fri 7am-6pm PT) 3 Hours 2 Hours 1 Hours

Want to learn more about our fantastic managed service plans? Contact us today to get started on your free, no-obligation consultation.